DOSES Management s.r.o.

DOSES Management sro is a modern Czech company focused on providing comprehensive services in the field of customer care, telemarketing and call centers. Since its establishment in 2017, the company has established itself as a reliable partner for clients from various market segments - from trade and services to public administration. Thanks to an experienced team of operators and customer experience management specialists, it offers professional support for active and passive telephone communication, marketing campaigns, market research and technical support operations.

The company provides not only the call center operation itself, but also consulting services in the field of optimizing customer communication, employee training and data analysis. It uses modern technologies, CRM tools and reporting tools that allow clients to accurately track results. They emphasize security and protection of personal data, and their services are fully compliant with GDPR legislation.

DOSES Management is based on flexibility and an individual approach to the needs of its clients. Thanks to this, it is able to implement both one-off campaigns and long-term projects including customer care, retention programs, customer helpdesks or internal employee support. The company operates throughout the Czech Republic and also develops international cooperation.

Areas of activity

• Call center operation (inbound and outbound)

• Active acquisition and retention campaigns

• Customer support and helpdesk for companies and institutions

• Market research, satisfaction analysis and telephone surveys

• Consulting and training in customer communication

• Ensuring GDPR compliance, data security and reporting

DOSES Management s.r.o. provides customer care, telemarketing and call center services. It offers campaigns, surveys, technical support and consulting. The company emphasizes flexibility and an individual approach, and operates in the Czech Republic and abroad.