DOSES Management s.r.o.

DOSES Management s.r.o. is a modern Czech company focused on providing comprehensive services in the areas of customer care, telemarketing, and call centers. Since its founding in 2017, the company has established itself as a reliable partner for clients across various market segments—from retail and services to public administration. Thanks to its experienced team of operators and customer experience management specialists, the company offers a professional infrastructure for both active and passive telephone communication, marketing campaigns, market research, and technical support operations.

The company provides not only call center operations but also consulting services in the areas of optimizing customer communication, employee training, and data analysis. It uses modern technologies, CRM tools, and reporting tools that enable clients to accurately track results. The company places a strong emphasis on security and the protection of personal data, and its services are fully compliant with GDPR regulations.

DOSES Management prides itself on its flexibility and personalized approach to its clients’ needs. As a result, it is able to carry out both one-time campaigns and long-term projects involving customer care, retention programs, customer help desks, and internal employee support. The company operates throughout the Czech Republic and is also expanding its international partnerships.

Areas of activity

• Call center operation (inbound and outbound)

• Active acquisition and retention campaigns

• Customer support and helpdesk for companies and institutions

• Market research, satisfaction analysis and telephone surveys

• Consulting and training in customer communication

• Ensuring GDPR compliance, data security and reporting

DOSES Management s.r.o. provides customer service, telemarketing, and call center services. It offers campaigns, surveys, technical support, and consulting. The company emphasizes flexibility and a personalized approach, and operates in the Czech Republic and abroad.